Refund policy
We want you to love every purchase. If something isn’t quite right, we’re happy to offer returns within 60 days of delivery.
Returns Eligibility
To be eligible for a return:
- Items must be returned within 60 days of the delivery date
- Products must be unworn, unused, and in original condition
- All tags and original packaging must be included
- Items showing signs of wear, damage, or alteration may not be accepted
Non-Returnable Items
For hygiene and safety reasons, certain items may be final sale, including:
- Gift cards
- Final sale or clearance items
- Certain swimwear or accessories marked non-returnable
Return Process
To start a return:
- Contact our support team with your order number and reason for return
- Once approved, return instructions will be provided
- Ship the item back using the provided instructions
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.
Exchanges
We currently offer exchanges based on product availability. If you would like a different size or item, please contact us for assistance.
Contact Us
If you have any questions about returns or your order, our customer care team is here to help.